The most significant of all the changes in 2011marketing strategy was the advancement of social media. Facebook is going from strength to strength. Business social media sites such as LinkedIn took off in a big way and every man and his dog is on twitter(go on, have a search, apparently even pets are status updating!).
For email marketing, this has lead to more opportunities. More customers sign up to receive emails through the media outlets; email targeting has got much more sophisticated; and reporting of more email parameters has been possible.
However, what should we expect in the coming year – 2012?
Facebook will go from strength to strength of the expected share offer scheme aimed at the general public. The additional funds will allow Facebook to move forward and continue its dominance in terms of social media. Alongside this we also have the use of mobile gadgets; whilst this is happening now, by the end of the year we will see most people only a hands reach away from internet access..
How will this effect digital marketing methods moving forward? Here is my top 5
1. Mobile plus Digital Marketing Convergence
E-marketing has flourished in the past few years whereas mobile marketing is still in its infancy and yet showing strong trends. This year, we can expect mobile marketing and digital content to be working hand in hand. In the same way that web designers have had to take the mobile platform into account when designing, the same has now to be done when composing an email campaign.
2. Integration with Social Media
Digital and social media marketing are ready for better integration. Social media will serve as a channel for collecting email addresses and sending targeted emails that compliment the already rich media that can be found on Facebook.
3. Email Marketing Will Steadily Increase
People are accepting of Email marketing at present. With this in mind, I firmly believe that this will lead to a steady increase in the use of Email and Digital channels. However with the rise of social media and messaging boards, e-marketing will have to innovate to embrace new platforms or face being replaced over the next few years. In addition, marketers will have to make certain that the content is targeted to ensure the mails sent are not perceived as spam
4. Additional channels will rise and fall
It is said that the adoption of a new marketing channel is one of the most difficult things to achieve in marketing. However since social media has taken off in such a strong way, we will see new channels not only emerge, but flourish in a way we have not seen before. Things that would have been seen as fads in the past are being picked up by the internet community and the marketing teams that take these forward will be the most successful
5. More Intelligent Email Messaging
In 2011, prospective customers showed a greater willingness to receive relevant emails. Based on the present level of sophistication and reporting in email marketing, companies will be able to target their message much more effectively. This doesn't mean we can be complacent as the customers time is still valuable. Badly written or ill targeted mail will still be heading to the spam folder. In addition, more emails will be treated as marketing channels than before.
In summary, digital marketing in 2012 will be defined by the direction that online technology and channels take. Companies who embrace the change will reap the rewards, even in such dark economic times.